We can all agree on the ultimate qualities for a dental provider: round-the-clock service, free consultations, same-day appointments, entire family bookings, empathetic service and affordable care. It’s nearly impossible to find a full combination of such attributes. But then there’s Light Dental Studios.
Based in Puyallup and dentist-owned – with seven locations, 18 dentists and more than 80 employees in the South Puget Sound —the company has customer service at the core of its mission.
“We try to treat people the way we would want to be treated,” says owner and principal Dr. Steven Broughton, who bought his first office from a former dentist in Puyallup in 1997. “People say our practice feels like we’re all neighbors, like they’re just going down the street for friendly dental care.”
With hours from 7 a.m. to 7 p.m., including Saturdays, doctors available 24/7, free consultations, same-day appointments and entire-family same-day care, Light Dental Studios has the solutions patients need.
Explains Broughton, “We’re trying to make dentistry effortless by making it about our patients, not the dentists. Our schedule accommodates their schedule, not the other way around. Our doctors are always available, and almost all procedures are done in-house.”
Besides standard dental checkups, treatments and other services, Light Dental Studios offers on-site orthodontics, implants, surgeries and dentures. Children’s dental care is also offered, and the offices frequently schedule care for entire families side by side on the same day to save time.
Then there’s the annual South Sound Free Dental Day, when the staff donates its time and skills to give away more than $50,000 worth of dental work—including fillings, extractions and dentures—on a first come, first-served basis. “We want patients to feel comfortable,” Broughton says. “Our first goal is to provide same-day treatment.”
Broughton says that Light Dental Studios will add several locations in the next two years in growing family locations. His take on the increasing growth of his practice: “Our patients tell us they enjoy the convenience of the offices being open year-round with evening and Saturday hours and the ability to provide dentistry on the same day.”
HOLLY SMITH PETERSON
Light Dental Studios
7 locations in the South Sound