Even after seven decades, Panowicz Jewelers still holds true to its founding: a legacy of quality, integrity and value. Founded in 1948 by Anton Panowicz Sr., the local, family-owned jewelry store recently celebrated its 71st anniversary serving the Olympia community.
“Retail has to be about outstanding customer service and care,” says Rob Panowicz, son of the late founder. “We continue to cater to our customers and put them first in all aspects of the business.”
“As a store, we genuinely care about our customers,” echoes Leslie Panowicz, general manager. “One of our favorite aspects of this business is being a part of clients’ special moments that they will remember for the rest of their lives.”
She said customers will often come into the store and recount a memory when her grandfather or father helped them choose a ring that was perfect for the occasion and fit within their budget. “These memories are so special and help us remember our roots,” Leslie said. Indeed, adds Rob Panowicz, a unique quality of his team is the longevity of tenure and the services they provide. With two goldsmiths and two certified gemologists on staff, Panowicz Jewelers is able to offer many services in-store that other retailers would often need to outsource.
Panowicz Jewelers prides itself on its history while also remaining contemporary in both variety and selection of merchandise. You don’t need to travel to a big city to find that special piece of jewelry, says Leslie. “Panowicz is on par with the larger, upscale corporate jewelry stores with quality and selection. We can also custom order jewelry to fit your occasion.”
To stay up-to-date on the latest industry trends, Leslie Panowicz travels nationally and internationally to Antwerp, Belgium and Thailand. She hand-selects diamonds in order to offer the best value and quality in the Puget Sound. She says it’s all part of continuing the 70-plus year legacy of serving the community’s jewelry needs.
111 Market St NE, Olympia