Service at the Heart of Light Dental Studios

We can all agree on the qualities for the ideal dental provider: round-the-clock service, free consultations, same-day appointments, entire-family bookings, empathetic service and affordable care. It’s nearly impossible to find a full combination of such attributes. But then there’s Light Dental Studios.

Based in Puyallup, the dentist-owned company—with 14 locations, 37 dentists and more than 180 employees in the South Puget Sound—has customer service at the core of its mission.

“We try to treat people the way we would want to be treated,” says owner and CEO Dr. Steven Broughton, who bought his first office from a former dentist in Puyallup in 1997. “People say our practice feels like we’re all neighbors, like they’re just going down the street for friendly dental care.”

With hours from 7 a.m. to 7 p.m. including Saturdays, doctors available 24/7, free consultations, same-day appointments, and entire-family same-day care, Light Dental Studios has solutions patients need. “We’re trying to make dentistry effortless by making it about our patients, not the dentists,” says Broughton. “Our schedule accommodates their schedule, not the other way around. Our doctors are always available, and almost all procedures are done in-house.”

Besides standard dental checkups, treatments and other services, Light Dental Studios offers on-site orthodontics, implants, surgeries and dentures. Children’s dental care is also offered. In fact, the offices frequently schedule care for entire families side-by-side on the same day to save time.

Light Dental Studios also gives back to the community at the annual South Sound Free Dental Day. That’s when the staff donates its time and skills to give away more than $90,000 worth of dental work—including fillings and extractions—on a first come, first-served basis. “We want patients to feel comfortable,” Broughton says. “Our first goal is to provide same-day treatment.” Broughton notes that Light Dental Studios will continue to add offices over the upcoming years in growing family locations.

He attributes the increasing growth of his practice to the convenience for patients of evening and Saturday hours and same-day appointments.

LEAH GROUT

LIGHT DENTAL STUDIOS
lightdentalstudios.com