Telehealth Options with Sound Family Medicine

In response to the COVID-19 pandemic, Sound Family Medicine has created a variety of visit options for their patients. Everyone has different health statuses and comfort levels, and Sound Family Medicine wants to ensure each person has safe access to everyday care that they need. If you need to visit, Sound Family providers are ready and available to see patients in-office, over video or phone, or via car-side meetings.

Sound Family Medicine has worked hard to create a specialized telehealth platform for both their continuity clinics and our walk-in clinics. When you schedule a telehealth appointment, you’ll be visiting with the same Sound providers you know and trust. Working with health records and interacting with the providers will be the same as the in-person appointments we’re used to.

Whether you’re a new patient or a currently established patient with Sound Family Medicine, the telehealth platform is open for you. New patients must use the video visit option rather than the telephone visit, but the process is just as simple to be able to see a provider.

While the majority of needs can be quickly taken care of through a visit through the telehealth program, there are a few types of visits that can’t be treated virtually. These visits include:

  • Pregnancy-related visits
  • Physicals
  • Well child checks that require vaccination
  • Injuries with open wounds
  • STD testing 
  • Abdominal pain through our virtual care systems.

Appointments are required for all video visits. On the day of your visit, you will be contacted and provide with a room code for your video visit. If you do not have a scheduled appointment, you will not be visible to the Sound Family Medicine team members in the virtual waiting room.

Car-side visits are also a great option for many patients. Offered both through the continuity and walk-in clinics, a provider will come to your car for a consultation, allowing you to avoid the public exposure of an in-office visit. The car-side visit area has a walled canopy for privacy and bad weather, so your visit will be comfortable for both patient and provider. If your provider finds that you need lab work, or further evaluation, they may request that you do come into the clinic. 

Phone visits offer the chance to chat with your provider and are a great option for procedure follow-ups, medicine refills and simple questions. For more information, or to schedule an appointment, contact Sound Family Medicine at 253-848-5951.